Concentrix said on Tuesday that its chief financial officer, Andre Valentine, will step down on December 1 after eight years in the job. Chinnu Varghese, previously senior vice president and group controller at Marelli, replaces him. Valentine stays through May 31 to hand over, closing out nearly 30 years at the company. Revenue for the quarter ended August 31 fell 1.2% to $2.45 billion.
Five days earlier, Concentrix put out a press release about fraud. Everest Group had named it a Leader in fraud management operations, with the highest market-impact rating of the 20 providers it assessed, and a Star Performer in financial crime and compliance. In September, Concentrix bought CastleHill Managed Risk Solutions to add governance, risk, compliance and third-party risk management.
Concentrix is not new to PayPal. Former employees describe working on PayPal's customer service account at Concentrix, and at Convergys before Concentrix bought it, going back more than a decade. What stands out this year is how many people went there from PayPal, and the work they did.
The flow
Concentrix is the largest single destination for people leaving PayPal this year, and PayPal is the second-largest source of new Concentrix staff. Most of that flow came in May 2026. People whose last job was at PayPal started at Concentrix that month, most of them with no gap between jobs, and more followed in June and July. Many kept their job titles. An investigations specialist at PayPal became an investigations specialist at Concentrix. A fraud investigation agent kept the same title, down to the brackets.